We work hard to provide quality products and services, but we know there will be times when someone will make a purchase from us and find the product doesn't fit their needs or meet their expectations.  

What products qualify for the Axiolabs.US 30-day Money-back Guarantee?

When purchased directly from Axiolabs.US qualifies for our Money-back Guarantee. 

What should I do if I'm not satisfied with my purchase?

Should you feel your qualifying purchase, as described above, doesn't meet your needs or expectations, we would encourage you to try the following thing to provide you with all the possible solutions that might help you find satisfaction with your purchase:

Contact our support team to see if there is anything further we can do or try. Our agents are available during business hours and will work hard to find a solution for you, if one exists.

If trying the above solutions doesn't work for you, and our support team is unable to help you use the qualifying product to your satisfaction, the only other thing we can then do is to promptly issue a refund to you.

How do I request a refund?

To request a refund, email us within 90 days of your purchase . Do not forget to include a detailed description of your problem—it's possible that our support team can solve it.